TERMS & CONDITIONS

Terms and Conditions

Below you will find useful information when using online booking. You can read about how your entered information is processed, how to receive your receipt in connection with a purchase etc. Below VIKÆR is used as a synonym for Vikær Strand Camping.

Payment
All prices in VIKÆR online booking system are, like all other places on the website, listed in Danish kroner including VAT and all taxes unless otherwise stated. Payment is made by using one of the accepted debit / credit cards in online booking, including Dankort, Visa, Mastercard and Diners.

Information about online booking
You can safely book and shop on the internet through our online booking system. As a consumer, you are secured against potential misuse of your credit card online, so there is no self-risk in case of abuse of your payment card over the internet. You can read more about how to act as a consumer for online payments on the following websites: www.betaling.dk, www.fdih.dk.

Shipping and delivery
When booking and paying a cabin, a tent pitch and a pitch for a caravan, you will receive a contract from VIKÆR, which contains the details of your purchase. The contract can be printed from the website after completing the booking. It will also be sent by e-mail immediately after the purchase, if the correct e-mail address is given.

Delivery of the ordered product takes place on arrival at VIKÆR on the day of arrival (and ends on departure on the day of departure). Both of these times are stated in the above contract.

Camping check in from 14:00 – 21:00. Cabin check in from 15:00 – 21:00.

Cancellation and refund
You can cancel your booking on the following terms:
If you cancel more than 30 days before arrival, you will be refunded the entire amount, except for an administration fee of Dkk. 249, -.
If you cancel less than 30 days and more than 14 days before arrival, you can get half of the amount refunded.
If you cancel less than 14 days before arrival, you will loose the entire amount.

Prepaid stays are not refunded in case of departure before planned.

Full cancellation protection 9%
Covers no matter the cause of cancellation.
The protection costs 9% of the total price for the stay, including all additional fees and taxes.
There is an administrational fee of 250 DKK at cancellation, if the money refund is to be refunded.
The cancellation protection covers until 48 hours before booked arrival (calculated from 14:00 at the arival date).
Only written cancellation through e-mail is valid.
There is no right of withdrawal on the cancellation protection.
The cancellation protection can only be ordered when you book the stay.
If you book with us through telephone, you must state it yourself, if you want to buy cancellation protection.

Force majeure
Vikær Strand Camping assumes no responsibility for the consequences of a strike, lock-out, epidemic / pandemic or other conditions that under Danish law are regarded as force majeure. The cancellation and refund policy still stands during a epidemic / pandemic.